{"xsrfToken":"fb7a07f2692176abc9e1c102ba317d657f9ad1f8_lout","branding":{"id":"10","key":"sku","name":"Customerservice | Municipal & Environmental Technology","portalBaseUrl":"/servicedesk/customer/portal/10"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0c5921c7-733d-4304-84df-167af77bdc7d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTY5MzRlMy1hZWEyLTQ5NWUtYWI2Yi1hYjk5NTI5OGU1YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBjNTkyMWM3LTczM2QtNDMwNC04NGRmLTE2N2FmNzdiZGM3ZCI6WyJyZWFkIl19LCJleHAiOjE3MjgxMDcxMTYsIm5iZiI6MTcyODEwNjUxNn0.Gx6Yds-raBxl42U5KG5NoNnfMz0L13rp-lCNV0Jq35M&client=9a6934e3-aea2-495e-ab6b-ab995298e5c9&mode=fit","logoId":"0c5921c7-733d-4304-84df-167af77bdc7d","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim Springer Kundenservice","sharedPortalName":"Helpcenter","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Springer Kundenservice","sharedPortalName":"Helpcenter","localeDisplayName":"German (Germany)"},"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#46b919","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"10","key":"sku","projectId":10009,"serviceDeskId":10,"name":"Customerservice | Municipal & Environmental Technology","description":"<p>Welcome! You can create a request for customer service Municipal & Environmental Technology using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","onlyPortal":false,"reqTypes":[{"id":"59","name":"Demand","descriptionHtml":"","callToAction":"Demand","introHtml":"","icon":10480,"iconUrl":"https://springercustomerservice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[16],"key":""},{"id":"62","name":"Environmental Technology","descriptionHtml":"","callToAction":"Environmental Technology","introHtml":"","icon":10487,"iconUrl":"https://springercustomerservice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[16],"key":""},{"id":"60","name":"Order","descriptionHtml":"","callToAction":"Order","introHtml":"","icon":10496,"iconUrl":"https://springercustomerservice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[16],"key":""},{"id":"58","name":"Service Request","descriptionHtml":"","callToAction":"Service Request","introHtml":"","icon":10466,"iconUrl":"https://springercustomerservice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[16],"key":""},{"id":"61","name":"Mail","descriptionHtml":"","callToAction":"Mail","introHtml":"","icon":10492,"iconUrl":"https://springercustomerservice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"Common Requests"}],"orderMapping":{"16":[58,60,59,62]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SKU","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTY5MzRlMy1hZWEyLTQ5NWUtYWI2Yi1hYjk5NTI5OGU1YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgxMDc3MTYsIm5iZiI6MTcyODEwNjUxNn0.E198bSWKhhZUjZhlJ1kRGTn6OGBX-21BkLb-QpdvQQE","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"9a6934e3-aea2-495e-ab6b-ab995298e5c9","tokenDurationInMins":20}},"reqCreate":{"id":58,"projectId":10009,"form":{"name":"Service Request","descriptionHtml":"","callToAction":"Service Request","intro":"","instructions":"","icon":10466,"iconUrl":"https://springercustomerservice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10150","fieldConfigId":"10255","label":"Customer / Customer number","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10163","fieldConfigId":"10268","label":"Contact","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10164","fieldConfigId":"10269","label":"Telephone number","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10151","fieldConfigId":"10256","label":"Postal code","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10152","fieldConfigId":"10257","label":"Adress","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10153","fieldConfigId":"10258","label":"Device type","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10421","label":"Streuautomaten / Spreading machines","selected":false,"children":[]},{"value":"10422","label":"Schneepflüge / Snowploughts","selected":false,"children":[]},{"value":"10423","label":"Kehrmaschinen / Sweepers","selected":false,"children":[]},{"value":"10424","label":"Hydraulikanlagen / Hydraulic systems","selected":false,"children":[]},{"value":"10425","label":"Anbauplatten / Fitting plate","selected":false,"children":[]},{"value":"10426","label":"Sonstiges / Miscellaneous","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10154","fieldConfigId":"10259","label":"Factory number","description":"If no factory number available please enter 0","descriptionHtml":"<p>If no factory number available please enter 0</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment ","description":"Attachment (max. 20 MB p. file)","descriptionHtml":"<p>Attachment (max. 20 MB p. file)</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/10/create/58","requestValidateBaseUrl":"/servicedesk/customer/portal/10/validate/58","calendarParams":{"firstDay":0,"date":"2024-10-05T07:35:16+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTY5MzRlMy1hZWEyLTQ5NWUtYWI2Yi1hYjk5NTI5OGU1YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgxMDc3MTYsIm5iZiI6MTcyODEwNjUxNn0.E198bSWKhhZUjZhlJ1kRGTn6OGBX-21BkLb-QpdvQQE","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"9a6934e3-aea2-495e-ab6b-ab995298e5c9","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}